Shopify Support

Support & MAINTENANCE

We keep your Shopify empire thriving without the hassle.
Launching is only step one. Branding Bay’s Shopify support and maintenance — from our Belfast team — covers updates, performance tweaks, troubleshooting and proactive optimisations so you can focus on growing the business. We’re a practical Northern Ireland Shopify agency partner for clients in Belfast, Bangor and across NI — not a ticket black hole.
  • 24/7 Monitoring
  • Updates & Performance
  • Tips & Advice

What we offer

Leave it to us!

Whether you’re dealing with app conflicts, custom code, or scaling challenges, we’re here to deliver peace of mind and tangible results—let’s keep your Shopify empire thriving without the hassle.

Shopify Updates

Effortless Shopify tweaks.
Our team handles everything: content swaps, app integrations, custom features, and ERP Integrations.

Store Support

Shopify’s packed with features and evolving fast – unlocking your store’s full potential shouldn’t be a hassle. That’s why we will maximise your store’s potential –  from quick tweaks to cutting-edge features.

Shopify Tips & Advice

Shopify advice on demand.
Ask anything—specific fixes or battle-tested tips. We’re here for it.

Store Audit

Unlock your store’s peak performance with our expert audit. We dive deep into your setup, spotlight untapped features, and deliver actionable fixes to boost speed, conversions, and SEO – fast.

Our Plans

Experts maximising your store’s potential from quick tweaks to cutting-edge features.

BASIC

For stores wanting to keep up to date with
Shopify’s latest features & carry out essential updates.
£ 199 Per Month
  • Response time - 2 business days
  • Store updates - Basic
  • Support - Email
  • Site Review - 12 MTHS
  • Development work - 2 hours
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Popular

ADVANCED

All included with our Basic plan
- but faster & more intense
£ 350 Per Month
  • Response time - 24 HRS
  • Store updates - Multiple
  • Support - Phone
  • Site Review - 6 MTHS
  • Development work - 4 hours
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Get in Touch - Let's Start a New Project Together!
Request a Call-Back
Contact Us Online

Frequently asked questions

What does Shopify support from a Belfast agency include?

Routine updates, store tweaks, app help, audits, and on-demand tips — scoped in our Basic and Advanced plans. Email hello@brandingbay.com or call 028 9091 8969. We support Shopify stores across Northern Ireland.

Do you support Shopify Plus?

We work across Shopify plans, including more complex or higher-volume setups — ask us about your store when you get in touch.