Support & MAINTENANCE
At Branding Bay, we know that launching a Shopify store is just the beginning—keeping it running like a well-oiled machine is what truly powers your long-term success.
That’s why our dedicated Shopify Support and Maintenance services are designed to be your reliable partner, handling everything from routine updates and performance tweaks to troubleshooting and proactive optimisations so you can focus on what you do best: growing your business.
- 24/7 Monitoring
- Updates & Performance
- Tips & Advice
What we offer
Whether you’re dealing with app conflicts, custom code, or scaling challenges, we’re here to deliver peace of mind and tangible results—let’s keep your Shopify empire thriving without the hassle.
Shopify Updates
Effortless Shopify tweaks.
Our team handles everything: content swaps, app integrations, custom features, and ERP Integrations.
Store Support
Shopify’s packed with features and evolving fast – unlocking your store’s full potential shouldn’t be a hassle. That’s why we will maximise your store’s potential –Â from quick tweaks to cutting-edge features.
Shopify Tips & Advice
Shopify advice on demand.
Ask anything—specific fixes or battle-tested tips. We’re here for it.
Store Audit
Unlock your store’s peak performance with our expert audit. We dive deep into your setup, spotlight untapped features, and deliver actionable fixes to boost speed, conversions, and SEO – fast.
Our Plans
Experts maximising your store’s potential from quick tweaks to cutting-edge features.
BASIC
For stores wanting to keep up to date withShopify’s latest features & carry out essential updates.
-
Response time - 2 business days
-
Store updates - Basic
-
Support - Email
-
Site Review - 12 MTHS
-
Development work - 2 hours
ADVANCED
All included with our Basic plan- but faster & more intense
-
Response time - 24 HRS
-
Store updates - Multiple
-
Support - Phone
-
Site Review - 6 MTHS
-
Development work - 4 hours